Terms of service

Effective Date: July 2, 2025

Welcome to Dorelle Glow. The terms “we,” “us,” and “our” refer to Dorelle Glow. By accessing or using any part of our website, products, or services (collectively, the “Services”), you agree to be bound by these Terms of Service and our Privacy Policy and Refund Policy.

Please read this document carefully before using our website. If you do not agree to all the terms and conditions in this agreement, you may not access the Services.

1. Eligibility & Accounts

By using the Services, you confirm that you are at least the age of majority in your jurisdiction, or that you have given us your consent to allow any of your minor dependents to use the Services.

You are responsible for maintaining the confidentiality of your account and password. You agree to provide current, accurate, and complete account information and to update it as needed.

2. Products

We strive to display product images and descriptions as accurately as possible. However, we do not guarantee the accuracy of colors or finishes due to differences in device displays.

We reserve the right to modify or discontinue any product at any time without notice and to limit quantities sold.

3. Orders

All orders are subject to acceptance. We reserve the right to refuse or cancel any order at our discretion. Orders become binding only after payment is confirmed and you receive an order confirmation.

For return and refund policies, please see our Refund Policy.

4. Pricing & Billing

Prices are shown in INR (₹) and are subject to change at any time. Prices do not include applicable taxes, shipping, or handling.

You agree to provide valid and authorized payment details and to keep them updated. You authorize us to charge the provided payment method for any transactions made.

5. Shipping

Shipping times are estimated, not guaranteed. Title and risk pass to you once the order is handed to the shipping carrier. We are not liable for delays caused by carriers or external events.

6. Intellectual Property

All content on the Dorelle Glow website—including logos, product names, images, text, and designs—is owned or licensed by Dorelle Glow and protected by applicable laws.

You may not copy, reproduce, distribute, or exploit any content without express written permission.

7. Third-Party Tools & Links

We may provide access to optional tools or links from third parties. We do not control these tools or sites and are not responsible for their accuracy, availability, or content. Your use of any third-party resources is at your own risk.

8. Shopify Disclaimer

Dorelle Glow is hosted on Shopify, which provides the e-commerce platform used to offer our Services. However, Shopify is not a party to any transactions between you and Dorelle Glow and bears no liability for any issues relating to orders, products, or services.

9. Privacy

Your use of the Services is subject to our Privacy Policy, which outlines how your data is collected, used, and shared. Shopify may also process your data independently. Please read both policies carefully.

10. Feedback

Any suggestions, reviews, or ideas submitted to us become the property of Dorelle Glow and may be used without restriction or compensation. You agree that any submitted content does not violate any third-party rights.

11. Errors & Inaccuracies

Occasionally, there may be errors, inaccuracies, or omissions in product descriptions, pricing, promotions, or availability. We reserve the right to correct such issues at any time without prior notice.

12. Prohibited Uses

You may not use the Services to:

  • Violate laws or regulations

  • Infringe upon our intellectual property

  • Harass or harm others

  • Distribute viruses or malware

  • Spam, phish, or scrape content

  • Interfere with the security or integrity of the Services

We reserve the right to terminate or suspend your access for violations.

13. Termination

We reserve the right to terminate your access to the Services at any time for breach of these Terms. All obligations and liabilities incurred prior to termination will survive termination.

14. Disclaimers

The Services are provided “as is” and “as available.” We make no warranties regarding functionality, accuracy, or uninterrupted use. Use of the Services is at your sole risk.

15. Limitation of Liability

To the maximum extent permitted by law, Dorelle Glow shall not be liable for any indirect, incidental, or consequential damages arising from the use of our Services or products, including but not limited to lost profits, loss of data, or personal injury.

16. Indemnification

You agree to indemnify and hold harmless Dorelle Glow, Shopify, and their respective employees, officers, and partners from any claims or demands resulting from your violation of these Terms or your misuse of the Services.

17. Severability

If any provision of these Terms is held to be unenforceable, the remaining provisions will remain valid and enforceable to the fullest extent permitted by law.

18. Entire Agreement

These Terms, along with our Privacy and Refund Policies, constitute the full agreement between you and Dorelle Glow and supersede all prior agreements.

19. Governing Law

These Terms are governed by the laws of India. Any disputes shall be resolved in the courts located in Mumbai, Maharashtra.

20. Changes to Terms

We may update these Terms at any time. Changes will take effect once posted on the website. Continued use of the Services after updates indicates your acceptance of those changes.

21. Contact Us

Dorelle Glow
📧 Email: contact@dorelleglow.com
📍 Address: SARVODAY HILL, Chole Gaon, Dombivli (E), Maharashtra – 421201, India